Booking with us is easy and straightforward. You can either use the contact form on our website or give us a call during business hours. We’ll confirm your request and suggest available time slots based on your needs. Once your booking is confirmed, you’ll receive all the relevant details about your visit. You can also include specific service notes in your message for faster processing.

Most of the time, just bringing your car and keys is enough. If you've recently had other work done on the vehicle, bringing the receipt or report may be useful but is not required. Our technicians will perform their own checks upon arrival. If you have a service history booklet, we can update it for your records. Make sure your car is accessible and clean enough for interior or engine inspections if needed.

A standard service appointment typically takes about 60 to 90 minutes. If additional diagnostics or minor repairs are needed, we’ll inform you before extending the time. We always aim to be punctual and efficient while maintaining quality. You’re welcome to wait in our lounge or drop the car off and return later. We’ll notify you when your vehicle is ready for pickup.

We service most standard vehicles including sedans, hatchbacks, SUVs, and light commercial vehicles. Our workshop is equipped to handle both petrol and diesel engines. We also work with vehicles from both local Australian and imported brands. If you’re not sure whether we can assist with your model, just contact us with your car details. We’ll review and confirm compatibility.

Yes, we’re open Monday through Saturday. Our hours on weekdays are 8:00 AM to 6:00 PM, and on Saturdays, we operate with slightly reduced hours depending on demand. Sunday is our rest day, and we are closed. For weekend bookings, we recommend contacting us earlier in the week as slots tend to fill up quickly. We’ll always try to accommodate urgent cases where possible.

Our Basic, Standard, and Advanced service packages have fixed prices for the services listed under each. If any additional work is required — such as replacement of worn-out parts or unexpected repairs — we’ll always explain it and request your approval before proceeding. There are no hidden charges or surprise fees. We want our customers to feel informed and in control at all times. Detailed invoices are provided after every job.