Privacy Policy

At Zewdes, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and handle your information when you use our website or contact us.

1. Information We Collect
We may collect the following types of personal data:

Full name
Email address
Phone number (optional)
Information you include in contact forms or service requests
Technical data such as browser type, operating system, and IP address (collected automatically for analytics)

We only collect information that you voluntarily provide or that is necessary for proper website function and service delivery.

2. How We Use Your Information
Your data is used to:

Respond to inquiries and service requests
Schedule appointments and send confirmations
Improve our website and customer experience
Communicate relevant updates regarding your booking or inquiry

We do not use your data for any profiling, automated decision-making, or third-party marketing.

3. Data Storage and Security
We take all reasonable measures to store your information securely and protect it against unauthorized access, loss, or alteration. Only authorized personnel have access to data submitted via our website.

Data is stored for as long as necessary to fulfill the purposes described above or to comply with applicable record-keeping obligations.

4. Sharing of Information
We do not sell, rent, or share your personal information with third parties. Your data is used strictly for internal purposes and in connection with services you have requested.

In rare cases, data may be disclosed if required to fulfill legal obligations under applicable law.

5. Your Rights
You have the right to:

Request access to your personal data
Request correction or deletion of inaccurate or outdated information
Withdraw your consent at any time by contacting us
We process requests within a reasonable time frame and in accordance with relevant regulations.

6. Cookies and Tracking
Please refer to our Cookie Policy for more details on how we use cookies and similar technologies.

7. Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact us at:

Zewdes
📍 680 A34, Dulwich Hill NSW 2203, Australia
📞 +61 425 199 021
📧 info@zewdes.com